Last updated: 1 September 2026
1. Agreement to Terms
By accessing and using the saffron-crag website (saffron-crag.com) and our travel card services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.
2. Description of Services
saffron-crag provides travel card services designed to help users manage their money when travelling internationally. Our services include prepaid travel cards, currency exchange, and associated digital tools for spending management.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Be a resident of the United Kingdom
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete registration information
- Comply with all applicable laws and regulations
4. Account Registration
When creating an account with us, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorised use of your account
5. Card Terms and Conditions
The use of saffron-crag travel cards is subject to additional terms and conditions that will be provided when you apply for and receive your card. These terms cover fees, limits, restrictions, and other specific conditions related to card usage.
6. Fees and Charges
Our services are subject to fees as outlined on our website and in your card agreement. We reserve the right to change our fee structure with reasonable notice. Current fees include:
- Monthly subscription fees for card plans
- Currency exchange fees (where applicable)
- ATM withdrawal fees beyond free limits
- Card replacement fees
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of saffron-crag or our content suppliers and is protected by United Kingdom and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written consent.
8. User Conduct
When using our services, you agree not to:
- Use the services for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Interfere with or disrupt our services or servers
- Upload or transmit viruses or malicious code
- Impersonate any person or entity
- Engage in fraudulent activities
9. Limitation of Liability
To the fullest extent permitted by law, saffron-crag shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
10. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free.
Information on this website is for general informational purposes and should not be construed as financial advice.
11. Indemnification
You agree to indemnify and hold harmless saffron-crag, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.
12. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms of Use.
Upon termination, your right to use our services will immediately cease. All provisions of these terms which by their nature should survive termination shall survive.
13. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these Terms of Use at any time. We will provide notice of significant changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
15. Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.
16. Contact Information
For questions about these Terms of Use, please contact us at:
saffron-crag
47 Commerce Street
London, EC2A 3QN
United Kingdom
Email: [email protected]