GDPR Compliance

Last updated: 1 September 2026

1. Our Commitment to GDPR

saffron-crag is committed to ensuring compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take your privacy seriously and have implemented appropriate measures to protect your personal data.

2. Data Controller Information

saffron-crag acts as the data controller for personal data processed through our website and services. Our contact details are:

saffron-crag
47 Commerce Street
London, EC2A 3QN
United Kingdom
Email: [email protected]

3. Your Data Protection Rights

Under GDPR, you have the following rights concerning your personal data:

Right to Access (Article 15)

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.

Right to Rectification (Article 16)

You have the right to request that we correct any inaccurate personal data we hold about you without undue delay.

Right to Erasure (Article 17)

Also known as the "right to be forgotten", you may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected.

Right to Restrict Processing (Article 18)

You have the right to request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object (Article 21)

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

4. Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose
Contract: Where processing is necessary for the performance of a contract with you
Legal obligation: Where processing is necessary to comply with the law
Legitimate interests: Where processing is necessary for our legitimate interests, provided these do not override your fundamental rights

5. Data Protection Measures

We have implemented appropriate technical and organisational measures to ensure the security of your personal data, including:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication measures
Staff training on data protection principles
Data minimisation practices
Regular review of data processing activities

6. Data Breach Procedures

In the event of a personal data breach, we have procedures in place to:

Detect, report, and investigate the breach
Notify the Information Commissioner's Office (ICO) within 72 hours where required
Notify affected individuals without undue delay when the breach is likely to result in high risk to their rights and freedoms
Document all breaches and our response measures

7. International Data Transfers

When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the ICO
Binding corporate rules
Adequacy decisions for approved countries

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, taking into account legal and regulatory requirements. Our retention periods are reviewed regularly to ensure compliance.

9. Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details below. We may need to verify your identity before processing your request.

We aim to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made several requests.

10. Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

11. Contact Us

For any questions about our GDPR compliance or to exercise your data protection rights, please contact us at: